Plumbing Business Closes 4x More Leads with Speed-to-Lead Voice Agent
Instant lead follow-up turned a local plumbing business into a revenue machine
The Challenge
A plumbing company was getting 50+ web enquiries per month but only converting 15%. Leads submitted forms after hours or on weekends when nobody was available to follow up. By the time Monday came, most leads had called three other plumbers.
The Solution
We built a mobile-first website with quote request forms and deployed a Speed-to-Lead voice agent. The moment a lead submits a form, the AI agent calls them within 60 seconds — even at 3 AM. It qualifies the job, checks availability, and books the appointment directly into the plumber's calendar.
The Outcome
Lead conversion jumped from 15% to 62%. The phone now rings with pre-qualified, pre-booked appointments rather than cold enquiries. After-hours jobs — previously lost — now make up 35% of monthly revenue. The owner reports saving 10+ hours per week on phone calls.
“I was sceptical about AI for my plumbing business. Within a month, I had more enquiries than my phone could handle.”
Kevin Pretorius
KP Plumbing, Centurion
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